What are the different statuses of an order?

An order can have the following statuses:

• To process: the first status of an order, it is sent to the supplier for processing
• Cancelled: the order has been cancelled by the customer or has been modified by an amendment by the customer
• Invoiced: the order has been fully invoiced by the supplier. An order is considered to have been completely invoiced on condition that you can reconcile the invoice lines with the order lines. If the invoice indexing does not go up the lines, the order will still be “partially invoiced”. An order can be invoiced in several instalments (several invoices referring to the same order number).
• Partially invoiced: The order has been partially invoiced (there are still quantities to be invoiced). The quantities remaining to be invoiced are calculated for each order line according to the reconciliation made with the invoice lines. As soon as an invoice (with lines) is received completing the order lines remaining to be invoiced, the order status changes to “Invoiced”

If the “reply to order” option is activated, the order can have the following statuses:

• Refused: the order was refused by the supplier
• Confirmed: the order has been confirmed (without modification) by the supplier
• Partially confirmed: the order has been confirmed with modification (i.e. the quantities, unit price excl. VAT or delivery dates have been changed by the supplier)

If the option “order dispatch” is activated, the order can have the following statuses:

• Shipped: the order has been shipped in full by the supplier
• Partially shipped: The order has been partially dispatched by the supplier (there are still quantities to be shipped)

If the option “order reception” is activated, the order can have the following statutes:

• Received: The order has been fully received by the customer
• Partially received: The order has been partially received by the customer (there are still quantities to be received)