How do I create a user ?

To create a new user, you must be logged in with an "Account Manager" or "Administrator" user profile:

• Click on your logo or the account name in the top banner
• In the menu, click on "User Management"
• The list of account users will be displayed

Click on the "New" button then:

• Enter the email address of the user to be created (1)
• Confirm the email address by clicking on the icon at the end of the line (2)
• Enter the user data in the "Information" section
• Then add as many authorisations as necessary. They define the profile and the groups to which the user is attached (4):
  • Click on the + icon to add
  • An authorisation can then be withdrawn by clicking on the x icon opposite the authorisation
• Then save the user by clicking on the "Save" button

 The added user will be informed by email that their user account has been created or changed:

• If it is a new SY user, the email will contain the ID and password allowing them to log into SY
• If the added user already has an SY account, the sent email will tell them about the authorisation changes that have been made (see FAQ "When I create a user, I can’t edit their information").