How am I told that my customer has received my invoice ?

If your customer sends us the processing statuses (Received, Accepted, Flagged for payment, etc.), they are uploaded to the SY Portal.

To see the status of an invoice, click "Invoices" on the home page or "Invoices" / "Invoices issued” in the menu.

Search for your invoice in the list. The status is shown in the left-hand column of the table.

Note: If there is no status, check with your customer that it is able to send them.