To get started on SY, take a look at our tutorials
To track the processing of your invoices, several dashboards are available:
On the home page and the "Invoices" page, indicators allow you to track invoices waiting to be processed by our e-invoicing platforms, rejected, waiting for your validation or non-compliant.
The invoices uploaded to the SY portal must be processed by our e-invoicing platforms. Depending on the type of processing done on your invoices, the processing time can vary between a few minutes or several days (2).
The "List of invoices being processed" allows you to view all of your supported invoices for processing.
Your invoices can be rejected by our platforms (Documents outside the scope, PDF not processable, etc.). The list of "Rejected invoices" allows you to view all the invoices that will not be processed by our platforms, as well as the reason for the rejection. For all these invoices, it is up to you to submit them again with a PDF that we can process.
When your invoices are processed by Automated ADR, you must validate these invoices before they are sent to your customers. The list of "Invoices to be validates" allows you to view all invoices waiting for your validation and to validate them
Once your invoices are processed by our e-invoicing platforms and sent to your customers, you can view all of your invoices and status in "Invoices" or the list of all invoices.
The "invoices" table shows only the last 10 invoices processed.